Privacy
What Greecon keeps about you, and why
This is Greecon Sh.p.k, Durana Tech Park, Albania. For anything about your data, write to info@greecon.earth.
What Greecon keeps
- People who sign in: name, email address and role. The password is kept only in a scrambled form that cannot be read back. This lets you in, and records who did what.
- People to be told: the names, email addresses and mobile numbers that your account lists to receive alerts. This is so that messages can be sent to them.
- Readings: what your meters and sensors measure, and the alerts made from them. This is to show you your site and tell you when it needs attention.
- A record of actions: who changed what and when, including each time Greecon staff open your account to set it up, under their own name. This is to keep an honest record.
- Messages sent: which message went to whom, when, and what the email or text service answered. This is to show you what was sent.
- How a site was set up: who signed the order form for you and when, the name and licence number of the electrician who did the electrical work, and who confirmed each check and when. This is so that there is one record of how your site was set up, and by whom.
- What the box finds on your site's network, for a day: when someone at your site presses Find equipment, Greecon's box looks at your site's own network for about a minute (private addresses only, one port, reading only; it never changes anything) and tells Greecon which meters and modules answered, at which address and number. Greecon does not keep a list of the other machines on your network: only what answered is sent, and it is forgotten after a day. This is so that the addresses of your equipment need not be typed.
- Requests for access: the name, company, email address, telephone number, kind of site and message you give on the Request access page. This is to answer you.
Who sees it
The people in your own account, by the roles it gives them. Greecon's team opens your account to set it up or to help, and each time is written in your audit log under their own name. Its team can also see, without opening it, how your sites stand (state, alerts, box status, last reading) and who has a login. No other customer sees any of it.
Who handles it for Greecon
Greecon uses a hosting service to run the platform and its database, an email service to send email, and a text-message service to send texts. They handle the data only to do that job. Greecon will give you their names on request.
How long, and how to leave
Readings and records are kept while you are a customer. You can download, whenever you like, from Reports: every reading for the last 31 days, hourly averages for up to a year, your alerts, your audit log and how your account is set up. If you stop, Greecon also gives you every reading it holds, as a file, on request. When you have your copy, you can ask in writing for your account and everything in it to be deleted. Copies in backups disappear when the backups expire, which is within weeks.
Your rights
You can ask to see, correct, download or delete your data by writing to info@greecon.earth. You may also complain to the Albanian data protection authority.
Cookies
Greecon sets only the cookies it needs to keep you signed in. It sets no advertising or tracking cookies and uses no tracking services.
Security
If you find a security problem, please write to info@greecon.earth. We will answer within two working days and will not hold it against you.
This page is a plain summary of what the platform does today. It does not replace the agreement between you and Greecon, and it changes as the platform does. Last changed 31 October 2026.